Case study

Rownd helped Stardust move from Firebase while increasing mobile app conversion rates and security with frictionless authentication

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"Rownd is by far our most valuable service. Our company would never be where it is today and we might not even exist without them."

Rachel Moranis, CEO of Stardust

Stardust

Stardust is a free cycle tracking app that integrates science, ancient wisdom, astronomy, and AI to help you find contentment, manifest goals, and befriend your body. The app is extremely popular with hundreds of thousands of monthly active users.

Challenges

Google Cloud's Firebase

Google Cloud's Firebase not only caused a perception problem, holding personal data for one of the biggest marketing companies in the world, but their rigid platform did not give the Stardust team the flexibility their unique brand required.

Deep branding consideraitons

Stardust has a very strong brand with over a million users. They needed an authentication solution that could be customized throughout the process.

solution

Security, Privacy, and Growth (pick all 3)

When it was time to move from Google Firebase authentication to a new authentication solution for Stardust, Rachel Moranis, CEO of Stardust, and her team chose Rownd's Authentication Platform and Rownd's professional services. Stardust uses very sensitive data, so they required a partner that took security and privacy seriously, and also focused on keeping users engaged and growing. Stardust's apps are built in native Android (Kotlin) and iOS (Swift), with a Node backend making it easy to integrate with Rownd SDKs.

Stardust utilized a variety of sign-in methods, including Apple, Google, Phone, and Email, ensuring a smooth and user-friendly experience. The Rownd platform offered a great deal of customization for the modals, allowing Stardust to maintain their unique brand identity throughout the user experience.

"Rownd is by far our most valuable service. Our company would never be where it is today and we might not even exist without them," said Rachel Moranis, CEO of Stardust. "They came to our rescue and fixed our entire security protocol in the wake of the Dobbs decision."

Rownd's adaptive authentication was rolled out, displaying Apple login exclusively for iOS app users and Google for Android users. Additionally, Rownd remembers previous login methods, helping users recall how they initially logged in. Rachel, highlighted the benefits of the Rownd team. "We’ve been working with them for almost a year and they continue to iterate and develop their product offerings to meet our needs. Their team is brilliant, fast and responsive. We are so proud to have the best security in the game."

Stardust's collaboration with Rownd resulted in an optimized authentication process that not only enhanced the user experience but ensured the security and growth of their platform. The seamless integration and adaptability of Rownd's SDKs and services have transformed Stardust's authentication process, setting the stage for continued success.

Adaptive Authentication

Change sign-up methods based on device.

Rownd remembers a user's last method of login.

Sign-in vs Sign-up customizations.

Results

1M+ users safe guarded

In switching to Rownd, Stardust has separated PII from user health data, creating a security buffer between them.

Increased onboarding rate by 25%

By decreasing sign up choices, onboarding rates have increased by 25%

The Stardust team deeply cares about their users. They moved away from Firebase to ensure user data was safe and secure, and so they could add customizations to dynamically change sign-up instantly.

If you want to see Rownd in action,  you can check out the Stardust.app. If you're interested in learning more about how Rownd can help your business, email robert@rownd.io or request a demo.

We’ve been working with them for almost a year and they continue to iterate and develop their product offerings to meet our needs. Their team is brilliant, fast and responsive. We are so proud to have the best security in the game."

Sinem Alak, CTO, Stardust

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